Doctor and patient in a mock hospital room

Bringing a hospital room to life

When you visit a hotel these days, you can pay your bill, schedule activities, even order room service — all through your television. Imagine doing the same at your hospital. The Garfield Innovation Center is making that experience a reality, using interactive patient care technology to engage patients and streamline workflows.

First tested at Kaiser Permanente’s Panorama City Medical Center in California, patients could access a complete library of educational resources, view personalized education plans, take tests on what they learned, submit surveys, and more. It was a huge success.

The results:
80% of patients better understood their condition
90% patient satisfaction with hospital
More new and exciting features are being developed, including:

  • access to games, movies, music, Internet, and email
  • programs tailored to the patient’s age, culture, religion, and condition
  • videoconferencing with caregivers
  • real-time digital response to questions