
Bringing a hospital room to life
When you visit a hotel these days, you can pay your bill, schedule activities, even order room service — all through your television. Imagine doing the same at your hospital. The Garfield Innovation Center is making that experience a reality, using interactive patient care technology to engage patients and streamline workflows.
First tested at Kaiser Permanente’s Panorama City Medical Center in California, patients could access a complete library of educational resources, view personalized education plans, take tests on what they learned, submit surveys, and more. It was a huge success.
The results:
80% of patients better understood their condition
90% patient satisfaction with hospital
More new and exciting features are being developed, including:
- access to games, movies, music, Internet, and email
- programs tailored to the patient’s age, culture, religion, and condition
- videoconferencing with caregivers
- real-time digital response to questions