Designing the Perfect Health Care Clinic

Designing the Perfect Healthcare Clinic Fast Company, May 1, 2010 On a November afternoon, a wheelchair-bound woman rolls into Kaiser Permanente's Garfield Center in San Leandro, California, for a checkup. "Watch out for your arms, okay?" the nurse says as…

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A Breath of Fresh Air for Health Care

A Breath of Fresh Air for Health Care New York Times, December 13, 2009  “Optimistic” may be about the last word you’d choose to describe the health care industry. Or maybe “innovative.” But the work now being undertaken by Kaiser…

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Innovation on the Front Lines

Innovation on the Front Lines Harvard Business Review, September 10, 2010 Chris McCarthy shows up for an early morning interview wearing raspberry colored scrubs. Later he’ll head to one of Kaiser Permanente’s Bay Area hospitals to watch nurses at work.…

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